Jackpot City Online Casino Ontario is fully regulated and approved by iGaming Ontario, the official online gambling regulator for the province of Ontario. As a result, you can enjoy the confidence of playing on a secure online gaming platform that offers players a safer and more socially responsible experience.
At Jackpot City, we support responsible gaming, with the understanding that online gambling is purely for entertainment purposes. To help players maintain a healthy balance, we offer multiple links to different responsible gambling sites and help programmes as well as a range of responsible gaming tools. These include responsible gaming tests, cooling off periods, self-exclusion, and the ability to set daily, weekly, or monthly deposit and loss limits.
Players can access their entire transaction and gaming history for the past 12 months, and they can arrange to be contacted by the casino if anything changes (e.g. if they log in during self-exclusion, hit a deposit or loss limit, or increase any limits). For any further support or assistance, you can contact Jackpot City Customer Service 24 hours a day, 7 days a week via email or live chat.